Refund & Replacement Policy

Our team at Aavarana is committed to delivering quality products to your doorstep. Please read the following policy carefully before placing your order.

• Refunds are only applicable in case of a defective or damaged product. No refunds will be provided for reasons such as change of mind, colour preference, fabric preference, or incorrect size selection.

• In case you receive a defective or damaged product, please contact us within 24 hours of delivery and provide an unedited video of opening the package. The video should clearly show the product and the defect.

• After verification of the defect, the product must be returned to Aavarana with the original tags and packaging. Reverse pickup is available for eligible defective or damaged products. Customers are requested to contact us to arrange the reverse pickup.

• Once the returned product is received and the defect is verified, we will process the refund to the original payment method. The refund will be initiated promptly after successful verification.

• Refunds or exchanges are not accepted for colour or fabric preferences. Customers are requested to carefully review the product description and images before placing an order.

• There may be slight variations in colour, print, or appearance between the actual product and the images displayed on the website due to lighting and screen settings. Such variations will not qualify for a refund or exchange.

For any refund or replacement-related queries, please contact us on WhatsApp: +91 9452152523 or email us at aavaranastore@gmail.com. Our team will respond within 48 hours.